Privacy Policy
Last updated: May 8, 2025
At Supa Trainer, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.
Please read this Privacy Policy carefully. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.
Information We Collect
We collect information that you provide directly to us when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through our platform.
Personal Information
This may include:
- Contact information (such as name, email address, mailing address, and phone number)
- Account login credentials (such as username and password)
- Profile information (such as profile photo, biography, and specialties)
- Payment information (such as credit card details and billing address)
- Preferences (such as notification and communication preferences)
Usage Information
We may also collect information about how you use our platform, including:
- Access times and pages viewed
- IP addresses and device information
- Actions taken on the platform (such as searches, bookings, and messages)
- Information collected through cookies and similar technologies
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our platform
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and requests
- Provide customer service and support
- Send promotional communications about features, services, and events
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
Sharing of Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
- For Legal Reasons: We may disclose your information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
- With Your Consent: We may share your information with third parties when you have given us your consent to do so.
- Business Transfers: We may share your information in connection with a merger, acquisition, or sale of all or a portion of our assets.
Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our platform. This helps us provide you with a good experience when you browse our platform and also allows us to improve our services.
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our platform may become inaccessible or not function properly.
Data Security
We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Restrict or object to our processing of your personal information
- Request transfer of your personal information
- Withdraw consent where we rely on consent to process your personal information
To exercise these rights, please contact us at privacy@supatrainer.com.
Children's Privacy
Our platform is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@supatrainer.com.